Privacy Policy

1. Introduction

This Privacy Policy describes how A Plus Roofing and Waterproofing LLC ("we", "us", or "our"), doing business as A Plus Roofing and Waterproofing in Fort Myers and Southwest Florida, collects, uses, and safeguards the information you provide when visiting our website.

By using our website, submitting an estimate request, or contacting our team for roofing services, you accept the practices outlined in this policy.

2. Information We Collect

We may collect personal information that you voluntarily submit to us, including:

• Contact Information: Full name, telephone number, and email address.
• Property Details: Physical address in Fort Myers, Cape Coral, Naples, or surrounding communities, roof type (shingle, tile, metal, flat/TPO), and scope of required services.
• Technical Browsing Data: IP address, device type, browser specifications, and usage statistics gathered to maintain website performance and security.

3. How We Use Your Information

We use the collected information solely for legitimate business purposes:

• Preparing and delivering honest, accurate roofing estimates and project proposals.
• Scheduling on-site or drone roof inspections at your property.
• Communicating with you via phone, SMS, or email regarding your inquiry.
• Filing necessary roofing permits with municipal and county building departments (Lee, Collier, or Charlotte counties) upon project contracting.
• Maintaining and improving the functionality, security, and usability of our website.

4. No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with:

• Trusted service vendors who assist in website hosting and secure communication delivery under strict non-disclosure obligations.
• Government agencies or legal authorities if mandatory compliance is required by Florida or federal law.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your personal data. All traffic through our site is encrypted using SSL/TLS (HTTPS) technology.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to erroneous details, or ask for deletion from our active contact lists. To exercise these rights, please contact our team.